http://www.directcreative.com/blog/customer-defection Dean Rieck on Copywriting & Direct Marketing Mon, 06 Feb 2012 21:33:46 -0700 hourly 1 http://wordpress.org/?v=3.1.1 http://www.directcreative.com/blog/customer-defection/comment-page-1#comment-56014 Dean Rieck Tue, 22 Jun 2010 00:20:45 +0000 http://www.directcreative.com/blog/?p=1380#comment-56014 Thanks for the kind words, Tracy. Thanks for the kind words, Tracy.

]]> http://www.directcreative.com/blog/customer-defection/comment-page-1#comment-56008 Tracy Mon, 21 Jun 2010 21:48:14 +0000 http://www.directcreative.com/blog/?p=1380#comment-56008 Great information! I love your posts, enjoy reading all of them & the connections you make with everyday life. Check out this post with some additional information for the automotive customer - http://automotivedirectmarketing.blogspot.com/2010/05/understanding-service-customer.html Great information! I love your posts, enjoy reading all of them & the connections you make with everyday life. Check out this post with some additional information for the automotive customer – http://automotivedirectmarketing.blogspot.com/2010/05/understanding-service-customer.html

]]> http://www.directcreative.com/blog/customer-defection/comment-page-1#comment-55441 Customer retention: plugging the leaky pool Tue, 08 Jun 2010 13:01:46 +0000 http://www.directcreative.com/blog/?p=1380#comment-55441 [...] my last post, I talked about the nightmare of customer defections and showed you a dramatic calculation that demonstrated the profit you sacrifice when they leave [...] [...] my last post, I talked about the nightmare of customer defections and showed you a dramatic calculation that demonstrated the profit you sacrifice when they leave [...]

]]> http://www.directcreative.com/blog/customer-defection/comment-page-1#comment-55218 Storytelling Social Media Marketing PR Business & Technology Curated Stories June 2, 2010 Wed, 02 Jun 2010 21:44:04 +0000 http://www.directcreative.com/blog/?p=1380#comment-55218 [...] Customer defection: the leaky pool nightmare Published: June 2, 2010 Source: Direct Creative Blog Many years ago, I lived next door to a guy named Wayne. Wayne had a pool. It was his pride and joy. Trouble was, Wayne’s pool leaked. Slowly and persistently. We knew where the water was going, because the ar… [...] [...] Customer defection: the leaky pool nightmare Published: June 2, 2010 Source: Direct Creative Blog Many years ago, I lived next door to a guy named Wayne. Wayne had a pool. It was his pride and joy. Trouble was, Wayne’s pool leaked. Slowly and persistently. We knew where the water was going, because the ar… [...]

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